•    To maintain a good working relationship with the MTNI Connects and ensure Irancell’s “Presence in the Dealer’s Mind”.
•    To resolve any sales issues regarding Dealers and MTNI Connects sales’ frauds, training needs, etc. 
•    To lead development and enhancement of various PPPs related to service delivery in area of IFM Support services.
•    To arrange for seamless implementation of sales plan activities, including sales events/trade shows and promotions for all regional Dealers and MTNI Connects.
•    To assist Dealers and MTNI Connects in all levels of technical support including account planning, systems access, and payment troubleshooting.
•    To collect, analyze, track and address any probable issues (such as technical and non-technical complaints, claims and frauds) reported by regional Dealers and MTNI Connects on the spot where applicable and escalate outstanding ones for follow-up.
•    To conduct visits to Dealers and MTNI Connects on a weekly and monthly basis to get latest update on conditions, including stock availability, merchandising items, and sales performance status.
•    To arrange for training of new Dealers and MTNI connects regarding systems, products and various services.
•    To support regional Dealers and MTNI connects with their sales targets.
•    To gather on the field market data on competitors such as pricing, service offerings, etc. and providing feedback to regional management.
•    To balance the sales points within the region for increasing the sales points availability.
•    To track regional registrations and activations (iSim, TDD, FDD, Swap, MNP) on a daily/weekly basis.
•    To ensure that all dealers’ registrations are done correctly and documents are sent to Customer Relations for documentation. 
•    To maintain Document Management Systems and that Dealers databases are regularly updated. 
•    To report geographical position of all points of sales regularly in the regions based on GPS coordinates.
•    To specify top dealers and introduce them to the management.
•    To prepare daily, weekly and monthly report on ongoing regional sales performance.