Job Description:

• Implement Designed Processes by the business process team on Jira and other existing systems and platforms·        
• Support issues happened on  Jira & follow up until they are resolved ·        
• Follow up daily requests from other teams to guide or fix the problems ·        
• Training other stakeholders on implemented processes and apply related troubleshooting accordingly.
• Identify and articulate technology capabilities, challenges and trade-offs to business units .

Requirements:

• Familiarity whit business processes, operations, models and structure 
• Enough working English knowledge for understand English sources
• Ability to use necessary software (Excel, word, etc.)
• The ability to use Jira and other business process modeling platforms  is a plus
• The ability to use Power BI is a plus
• Familiar with JQL programming is a Plus
• Familiar with Java/Groovy  programming languages 
• Having Experience of work with Jira and JQL is an advantage. ·        
• Work experience in E-commerce organization is an advantage
• Bachelor’s degree in industrial engineering, Computer Science, Information Technology/ System or other related disciplines