About SnappPay
At SnappPay, we are going to disrupt the financial industry in Iran and rebuild the concept of financial services for the digital world customers. We have the best tech, product, and business talents and have been developing top-notch products.

About the Team

SnappPay is the financial arm of the Snapp Group, focused on financial products. We are leveraging Financial Technologies to provide our users with better and smarter solutions for Payment, Credit, Investment, Insurance, and their other financial needs.
Supporting Snapp Group’s mission of enhancing Iranian people's quality of life through Internet services, SnappPay’s mission is to bring financial inclusion to all Iranian.

Responsibilities

• Manage a portfolio of merchants to achieve long-term success.
• To guarantee the successful integration of Snapppay’s products with merchants.
• Ensure that partners can sell with Snapppay without any problem.
• Keep close contact with merchants at every stage and respond to merchants’ queries via phone, email, chat, or meeting.
• Monitor merchants’ important metrics on a daily basis to provide them useful guide.
• To suggest and support the best solutions for merchants with business contracts.
• To facilitate the integration process between merchants and Snapp pay technical team.
• Follow up with merchants and internal teams to ensure merchants’ issues are resolved.
• To receive merchants’ feedback and insights and share them with our Sales, Product, Marketing, and Finance teams.
• Educate and guide merchants on best practices, and onboard new merchants.

Requirements:

• Excellent Communication skills
• Good Technical knowledge
• Negotiation skills
• Accuracy and keen attention to detail
• Multi-tasking abilities
• Teamwork abilities
• curiosity
• commitment
• Power of saying NO