About SnappPay

At SnappPay, we are going to disrupt the financial industry in Iran and rebuild the concept of financial services for the digital world customers. We have the best tech, product, and business talents and have been developing top-notch products.

About the Team

SnappPay is the financial arm of the Snapp Group, focused on financial products. We are leveraging Financial Technologies to provide our users with better and smarter solutions for Payment, Credit, Investment, Insurance, and their other financial needs.

Supporting Snapp Group’s mission of enhancing Iranian people's quality of life through Internet services, SnappPay’s mission is to bring financial inclusion to all Iranian.

Responsibilities

• Responsible for the development of merchants after acquisition and maximizing their potential
• Gather insights and understand pain points from merchants and develop efficient solutions to solve them.
• Monitor business metrics, financial performance, marketing, and product enhancement to improve our relationship with merchants
• Develop, document, and, implement efficient processes and communications for engaging with merchants at every stage (on-boarding, incubation, training, ... process)
• Investigate opportunities for building partnerships in new communities and markets with product and market research, landscape analysis, and competitor analysis
• Cultivate our relationships with merchants, to develop a deep understanding of their goals, motivations, and obstacles, and to better evaluate and develop our partnership models
• Strong analytical skills and good knowledge of the relevant metrics driving business performance, to leverage analyses to draw actionable insights
• Managing the activities and performance of the account management team

Requirements

• Preferably at least 4 years of expertise in vendor management
• Strong Negotiation Skills
• Problem distinguishing and Creativity in providing solutions
• Effective communication and presentation skills
• Well-experienced in merchant and vendor management
• Exceptional software skills and knowledge of MS Office (Word, Excel, Outlook, and PowerPoint)
• Strong ability to build rapport among multiple stakeholders
• Ability to manage complex projects and multi-task
• Team Management ability
• Ability to analyze data to get insights
• Ability to define and implement processes