Job Description

- Overall operations and maintenance management.
- Customer centricity and customer expectation management.
- 24/7/365 availability and delivery.
- Schedule management.
- E2E SLA management.
- E2E fault, problem and change management.
- Network availability monitoring, troubleshooting and stability.
- Short, mid and long-term planning for KPIs improvement.
- Preventative and corrective maintenance delivery and acceptance.
- Site acceptance (hand over to MS).
- Supplier management.
- Handle routine operations issues and interface with third parties.

Requirements

- Telecom Basic / Technical Knowledge in RAN & MW ( Ericsson )
- Skill in Direct following on Major issues and task assignment in minor cases
- Resource management / Training / Disaster Management
- Teamwork & Knowledge sharing
- Risk Management / Escalations
- Leadership
- Technical background, prefer in BSS, MW & TX
- Manage supplier / Costumer communication
- Expert in Office accessories
- Good relationship with costumer
- Experienced on field Project and Management, at least 5 years