Job Description:

• Design, implement, and maintain Asterisk-based VoIP systems.
• Develop and optimize Dialplan and work with Asterisk APIs, including AMI, AGI, and ARI.
• Troubleshoot and resolve issues related to servers and users, providing effective solutions.
• Diagnose network-related issues and collaborate with the network team to address them.
• Develop and maintain VoIP-related applications using PHP and the Laravel framework.
• Work with databases (MySQL and MSSQL) and optimize their performance.
• Implement and manage Load Balancing scenarios.
• Analyze and utilize data from Asterisk data tables (e.g., CDR, Queue_Log).
• Adhere to Clean Code principles in software development.
• Use version control tools such as Git for code management.
• Communicate with software vendors, telecommunications providers, and FCPs for troubleshooting and requirement coordination.
• Address user-related needs and requirements.
• Prepare and maintain documentation.
• Maintain and update services.

Job Requirements:

• Full proficiency in Asterisk and its components (AMI, AGI, ARI, and Dialplan).
• Proven experience in troubleshooting and resolving complex issues in VoIP systems.
• Sufficient knowledge of SIP, PJSIP, IAX protocols, and Traffic Flow concepts for troubleshooting.
• Proficiency in programming with PHP and the Laravel framework.
• Familiarity with MySQL and MSSQL databases and the ability to work with them.
• Experience with SIP Proxies like Kamailio and implementing Load Balancing scenarios.
• Deep understanding of CDR and Queue_Log data structures.
• Proficiency in using version control tools (Git).
• Adherence to Clean Code principles in software development.
• Ability to leverage AI tools to accelerate task completion.
•  Minimum of 5 years of relevant work experience in VoIP and Asterisk-based systems.
• Familiarity with the Go programming language (Golang) is a plus.
• Knowledge and experience with WebRTC technology is a plus.
• Knowledge of AI and machine learning concepts is a plus.