Business Development Senior Manager: Financial Services

Mission:

• To drive accelerated growth and market leadership in digital financial services by identifying and executing strategic partnerships, innovative product launches, and data-driven customer journeys.
• To ensure operational excellence and regulatory compliance through cross-functional leadership, rigorous P&L management, and a robust merchant and stakeholder ecosystem.

Roles & Responsibilities:

• To research and lead the evaluation of emerging mobile financial services and marketplace technologies to recommend high-potential solutions for pilot initiatives.
• To lead the analysis of market trends and competitor MFS offerings to ensure our digital products remain best-in-class and competitive.
• To support general manager in defining the MFS commercial strategy and high-level roadmap to align initiatives with division goals and secure stakeholder buy-in.
• To lead the development of detailed business cases and presenting it for onboarding new merchants and payment gateways to achieve strategic partnerships.
• To liaise with ITS, product, and legal teams to deliver the technical and contractual framework for new services to guarantee on-time, compliant launches.
• To monitor project implementation metrics, SLAs, and key performance indicators to identify risks, dependencies, and mitigation actions before they impact delivery.
• To collaborate with data science, customer value management, and UX teams to generate actionable insights that optimize customer journeys and increase transaction volumes.
• To liaise with supply chain and legal teams to expedite partner contract setup and ensure full compliance with national MFS regulations.
• To oversee monthly performance reports and change-initiative proposals, reporting to the Head of Division to drive informed decisions and continuous business improvement.
• To foster strong cross-functional relationships and governance with commercial, marketing, BI, finance, and operations to streamline platform performance, upgrades, and reporting workflows.
• To manage the (Buy Now Pay Later) BNPL service and all the business deals tasks related to the service.
• To manage the integration of online micropayment merchants with our digital wallet and make the related business deals.
• To build and maintain partnerships in BNPL service with BNPL players.
• To build and maintain partnerships in Wealth tech services with fintech players.
• To monitor the fintech market and hunt the partnership opportunities.
• To manage the fintech application and provide the requirements to the product team for development.
• To develop a short-term, mid-term and long-term business roadmap and guide the team in that direction to ensure company’s objectives are met.

Education:

• B.Sc. in Industrial Engineering, Management, and related fields.
• MBA is Advantageous

Experience:

• Manager track record of 5 years or more; with at least 3 years in financial services
• Worked across diverse cultures and geographies advantageous

Technical Competencies:

• Strategy Management
• Stakeholder Management
• PPPs Development
• Business Analysis
• Digital Ecosystem
• Channel Development
• Partnership Development Management
• GTM Plan

 
Behavioral Competencies:

• Inspiring others
• Creating culture of trust
• Facilitating Change
• Delegation and Empowerment
• Decision Making
• Aligning Performance for Success
• Building Talent