Commercial Planning & Insight Director

In the Story of Snappfood, we believe in creating value that goes beyond the ordinary. We are willing to establish innovative tendencies and are eager to have you on our team to help us get through our business challenges with creativity, intelligence, and agility. We are waiting for you to continue this story.

Responsibilities:
•    Develop and lead the commercial insight and analytics strategy to unlock opportunities for growth, profitability, and strategic advantage. 
•    Define, refine, and interpret key commercial KPIs, ensuring consistent tracking and insightful interpretation across the organization. 
•    Synthesize complex data sets, market intelligence, and behavioral trends into clear business narratives and strategic recommendations.
•    Develop and lead the data visualisation and business intelligence infrastructure and activities to concisely capture patterns and allow decision-makers to access insight from data.
•    Collaborate with senior stakeholders to shape commercial planning, resource allocation, and long-term forecasting with data-informed input.
•    Represent the Commercial department in high-level strategic discussions, bringing evidence-based insight to guide prioritization and investments.
•    Evaluate internal data capabilities and gaps, and influence decisions on future data tooling, modeling, and reporting needs.
•    Deliver presentations and concise data stories that empower leaders to act confidently and strategically.
•    Lead analytical and operational teams towards capturing and utilizing insight from the market and external partners.
•    Create synergies and reduce redundancies in information gathering and data analysis processes in the department and the team to increase collaboration and methodical standardization.

Requirements:
•    Master’s degree in Business, Economics, Industrial Engineering, Data Science, or related disciplines.
•    7+ years of experience in business strategy, commercial analytics, insights — preferably in ecommerce organizations.
•    Demonstrated success in leading analytical work with high business impact, particularly in commercial or strategic planning contexts.
•    Proficiency in Excel and at least one major BI/dashboarding tool (Power BI, Tableau, Looker, etc.).
•    Understanding of SQL and working with data teams.
•    Experience working with brand image and promoting value through Vendor experience.
•    Understanding of advanced business planning and budgeting.
•    In-depth knowledge of different business functions such as Sales, Business Analysis, etc.
•    Solid grasp of key commercial metrics (LTV, CAC, ARPU, churn, conversion, etc.) and how they drive business decisions.
•    Superior project management skills.
•    Familiar with e-Business infrastructure and ecosystem.
•    Deep analytical thinking, advanced skills in synthesizing data into actionable insights.
•    Strong leadership presence, stakeholder management ability, and strategic communication skills.
•    Comfortable with ambiguity and complexity; skilled at prioritizing analytical efforts that move the business forward.
•    Leadership and Coaching skills, with steadfast resolve and personal integrity.
•    Excellent Conflict management skills.
•    Outstanding organizational and time management skills.
•    Excellent interpersonal, presentation, and public speaking skills.
•    Superior decision-making Skills.
•    Ability to diagnose problems quickly, foresee potential issues, and provide related solutions.
•    Critical thinking and multitasking.
•    Goal-oriented and results-driven.

Benefits:
•    Vouchers for vacation, gym, therapy sessions.
•    Complementary Insurance.
•    Educational platform of advanced courses.
•    Snappfood’s Discount codes.
•    Loans.