Facilities and Data Center O&M Engineer (Vendor)

Roles & Responsibilities:

• To supervise and coordinate external contractors for corrective and preventive maintenance of technical and non-technical facilities, ensuring activities follow checklists and results are recorded in PM databases.
• To monitor, maintain, and ensure proper functioning of critical infrastructure (power systems, HVAC, UPS, fire suppression, elevators, security systems, and monitoring platforms such as FIMS and Neteco).
• To track incident tickets, analyze Work Order costs, verify pre-invoices, and propose cost-effective technical solutions.
• To ensure all maintenance activities are performed within scheduled timelines, with no variation between planned and actual completion.
• To prepare and submit operational and compliance reports (PM/CM status, MTTr, MTBF, incident, disposal, audit, and crisis-related reports) as per approved templates and schedules.
• To ensure adherence to maintenance contracts, policies, and processes, escalating non-compliance or critical issues to line management.
• To obtain required approvals before work order issuance and ensure proper closure in ticketing/automation systems.
• To coordinate regional facility assets (allocation, replacement, movement, and disposal) in line with company rules.
• To monitor warehouse activities, including receipt, transfer, and distribution of spare parts and tools, and ensure stock reports are regularly updated and submitted to management and planning teams.
• To liaise with government bodies, SOC, cybersecurity, and internal customers for facilities-related matters, ensuring timely support and secure operations.
• To collaborate with Facilities Electrical Engineer to allocate required infrastructure for new projects and office relocations.
• To maintain effective cross-functional relationships with other departments/divisions to ensure timely resolution of received requests.
• To monitor regional facilities 24/7, respond to service-affecting CRs and natural disasters, and propose improvements to procedures.
• To follow up on crisis management committee warnings, monitor environmental risks, and ensure all facilities requirements are in place to sustain business continuity.
• To follow up with contractors on invoice submission and ensure timely processing in the automation system.
• To monitor CCTV and monitoring systems and check the related contractor to fix the issues.
• To collect buildings’ bills promptly and deliver them to FAC finance to facilitate the payment process.
• To provide support to facilities projects at other sites, including travel assignments as required.

Job Requirements:

• BSc in Mechanical or Electrical engineering or related
• Minimum of 3 years’ experience in an area of specialisation; with experience in supervising others
• Experience working in a medium organization