We are looking for a motivated and talented individual to join our Merchant team. As a Tech Specialist, you will work closely with the Sales team and merchants to enable and activate DigiPay’s payment gateway.

Responsibilities:

• Collaborated with merchants to implement and integrate DigiPay payment gateway.
• Managed end-to-end activation of payment services for new merchants.
• Diagnosed and resolved technical issues related to payment transactions.
• Provided step-by-step technical guidance and API support to merchant development teams.

Requirments: 

• Familiarity with MongoDB database and basic programming.
• Ability to read and analyze logs in Kibana.
• Experience in calling web services using cURL and Postman.
• Basic knowledge of MySQL database.
  
  

Considered a Plus:

• Strong customer communication and interaction skills.
• Ability to analyze tasks and provide solutions.
• Customer-oriented mindset and complaint handling skills.
• Professional collaboration with cross-functional teams to achieve goals.
• Familiarity with the payment industry (Fintech) is an advantage.