Sales Operation Administrator (Vendor)

Roles & Responsibilities:
Receive and process sales orders from the sales network and ensure compliance with relevant SLAs.
Prepare Customer order files according to defined formats.Upload order files into the ERP system (IFS).Retrieve customers’ payment reports from the banking team, ensure correctness, and cross-check their accounts for any required reconciliationReconcile payments and invoices, ensuring accuracy in transactions.
Validate the release of stock requisitions in the ERP system and verify approval documents of the warehouse for dispatch to customers.Issue invoices to customers.
Respond to customer inquiries and resolve any issues promptly.
Liaise with the S&D Business Systems and Reporting Coordinator regarding ERP system issue tickets.
Ensure the accuracy of reports sent to the finance division and sales support to finalize customer billing.
Prepare periodic financial reports on customer transactions for submission to the finance department and upload to the Tax Office website.
Perform other assigned tasks related to sales financial operations.

Education:
Bachelor’s Degree in in Commerce, Marketing, Accounting, or a related discipline.

Experience:
Minimum of 2 years' experience in an area of specialization; with experience in working with others
Experience working in a small to medium organization
Experience working in a commercial environment and dealing with bank statement reconciliation is favorable