Overview

Alibaba Travels is seeking a Commercial Trainee to support the Commercial team in sourcing and onboarding travel services and suppliers across domestic and international destinations.

This is a learning-focused opportunity to gain hands-on experience in supplier research, product setup, and end-to-end sourcing within a fast-growing online travel environment. Working closely with the Product, Operations, Sales, and Finance teams, the Commercial Trainee will help identify sellable services, evaluate suppliers, and ensure accurate, high-quality product listings on the platform. At the end of the traineeship, the stronger performer may be offered a position as a VAS Supply Specialist.

Responsibilities

• Identify sellable services and items across domestic and international destinations.
• Research and identify potential suppliers.
• Establish initial contact with suppliers to obtain pricing, cooperation terms, and service information.
• Compare suppliers based on price, quality, service coverage, and cancellation terms.
• Collect and complete the information required to define and list products on the website.
• Prepare descriptions, images, prices, policies, and other details for each service.
• Review orders and coordinate with suppliers to ensure fulfillment.
• Support service quality control and review customer feedback.
• Prepare reports on supply status and availability.
• Collaborate with the Product, Operations, Sales, and Finance teams.

Requirements

• Student or recent graduate in Management, Business, Tourism, Economics, Industrial Engineering, or a related field.
• Ability to search for, gather, and organize information, with strong attention to detail in recording prices, terms, and service details.
• Good interpersonal skills and an interest in communicating with and following up with suppliers.
• Strong follow-up skills and the ability to move several topics forward simultaneously.
• Good command of Excel or Google Sheets, and the ability to prepare simple, clear reports.
• Sense of responsibility, discipline, and an eagerness to learn.
• Ability to work in a team and communicate effectively with different units.
• Curiosity and an interest in discovering new opportunities, with adaptability in a fast-developing environment.
• Flexibility with working hours (occasional on-call availability outside regular hours may be required).
• Familiarity with English is an advantage.
• Experience in sales, support, commercial/procurement, or customer relations is a plus.
• Familiarity with travel booking platforms and tourism services, or a basic understanding of pricing, profit margin, and sales analysis, is a plus.
• A track record of student activities or team projects, or the ability to create or edit content, is a plus.