Executive Assistant (Strategy)

We are looking for a highly organized, proactive, and detail-oriented Executive Assistant to join Digikala’s Strategy Department and support the Chief Strategy Officer and the broader Strategy team.

In this role, you will play a key part in ensuring the smooth and effective operation of the CSO’s office, coordinating strategic processes across the organization, and following up on key initiatives and commitments.

This is a cross-functional role that requires strong coordination and follow-up skills, excellent communication, attention to detail, and the ability to work effectively with senior stakeholders across different teams.

Key Responsibilities

1. OKR Process Coordination & Follow-up

• Coordinate and track the organization’s quarterly and annual OKR cycles, including planning, check-ins, reviews, and retrospectives.
• Coordinate OKR planning and review sessions with business and functional leaders and follow up on timely completion of required actions.
• Monitor the status and progress of OKR submissions, check-ins, and reviews and ensure deadlines are met.
• Consolidate OKR updates and progress reports and maintain up-to-date tracking dashboards.
• Support the preparation of periodic OKR reports and presentations for the CSO and leadership committees.
• Follow up on action items and decisions resulting from strategic and OKR-related meetings until completion.
• Support the maintenance and continuous improvement of OKR process documentation and playbooks.
• Coordinate onboarding and communication related to OKR processes for new teams and stakeholders.

2. CSO Office Operations

• Manage the CSO’s calendar, meetings, and priorities, ensuring effective time management.
• Coordinate meetings with senior internal and external stakeholders.
• Prepare meeting agendas, pre-reads, presentations, minutes, and follow-up action items.
• Manage incoming requests and communications to the CSO’s office, ensuring appropriate prioritization and follow-up.
• Coordinate business travel, strategic events, offsites, and other activities for the Strategy team.
• Ensure timely follow-up on key decisions, commitments, and requests involving the CSO’s office.

3. Strategy Department Operations

• Coordinate internal meetings, team rituals, and recurring activities across the Strategy Department.
• Support the team in organizing and maintaining strategic documents, reports, and knowledge repositories.
• Help ensure smooth communication and coordination across Strategy team members and key stakeholders.
• Provide operational support for strategic projects and initiatives as needed.

Requirements

• 3+ years of experience in Executive Assistance, PMO, Business Operations, Project Coordination, or cross-functional project management.
• Hands-on experience with OKRs, KPIs, performance tracking, or similar business planning and performance management processes.
• Strong organizational and follow-up skills, with the ability to manage multiple priorities and deadlines simultaneously.
• Advanced proficiency in Microsoft Excel / Google Sheets and presentation tools such as PowerPoint or Google Slides.
• Excellent written and verbal communication skills in both Persian and English.
• Strong interpersonal skills and the ability to communicate effectively with senior stakeholders.
• High level of attention to detail and ownership.
• Ability to handle confidential and sensitive information with discretion.
• Proactive mindset with strong problem-solving and coordination skills.
• Ability to work independently in a fast-paced and highly collaborative environment.