Solution Development Manager (IoT Services)

Roles & Responsibilities
• Manage research to determine the positioning of new B2B products, business risks, and develop solutions based on corporate segments.
• Develop product strategy, portfolio, and roadmap for Enterprise solutions, and support the strategic direction of cross-functional areas concerning new corporate product development and existing corporate product management.
• Define new corporate products and service solutions required to meet targets, considering revenue and subscribers.
• Manage Enterprise solutions development programs and related implementations to ensure developed products follow business ROI rules.
• Collaborate with various teams and ensure all engineering, sales, and operational aspects related to delivering a successful product to EB customers are met.
• Identify solution partners for delivering new products and services compatible with existing MTNIrancell infrastructure.
• Run weekly P&S meetings to track solution development progress, ensure the team is committed to the roadmap, and remove roadblocks.
• Manage end-to-end solution development and product lifecycle from business analysis, feasibility checks, basic market research, planning, design, implementation, integration, sales flow, support flow, customer journey, and service fulfillment.
• Work closely with all involved parties in the solution development process to identify bottlenecks and support resolving solution-related issues promptly.
• Provide technical presentations and proposals and present them to customers for business and clarification purposes.
• Monitor regulatory requirements and their impact on day-to-day Enterprise solution management.
• Establish and maintain technical/strategic relationships with MTN Irancell’s internal departments to help accelerate the solution development process.
• Track emerging industry trends, growth, and predictions and translate insights into actionable models for solutions like IoT to deploy and test.
• Collaborate with EB Marketing to identify new markets, segments, and customers and provide solutions, go-to-market strategy, and planning for new and existing products across industries, including but not limited to corporate and banking, financial, stock, and insurance markets.
• Continuously refine products/solutions to take advantage of untapped revenue opportunities within the specified market across different industries.
• Manage and present post-implementation product analysis and product reviews to senior levels to ensure compliance with set product objectives, establish best practices, benchmarking, and TQM.
• Collaborate with the Enterprise Sales team to prepare customized and general proposals for different companies and corporates for Products and Services.
• Prepare conceptualized solutions and create a market based on the customer’s future requirements.

Education
• Bachelor’s degree in Commerce (Network Engineering/Telecommunication and IT Engineering) or a related discipline.
• MBA/Master’s degree in IT/Communication/Telecom is advantageous.

Experience
• Minimum of 5 years of experience in the area of specialization, with experience in supervising/managing others.
• Required domain experience: Network design (CCNP or higher), cloud infrastructure solutions, Mobile Core architecture, and wireline & wireless technology.
• Experience in NFV is advantageous.
• Experience in client support and an advisory technical role (Solution Architect, System Administrator, Technical Account Manager, or equivalent).
• Experience working in a medium to large organization.
• Experience working across diverse cultures and geographies is advantageous.