Product Sales Specialist (Gold)

Job Overview:

At Digikala, our Commercial Team plays a critical role in shaping the product offering and driving sustainable growth. We are responsible for building strong supplier partnerships, optimizing pricing and assortment strategies, and ensuring customers have access to the right products at competitive prices. By combining data-driven insights with market awareness, the team continuously improves the end-to-end commercial performance—from sourcing to sales—within a fast-paced and innovative environment.

Key Responsibilities:

• Monitor customer needs, market trends, competitive landscape, and commercial performance.
• Monitor and analyze Seller performance and sales plans to identify growth opportunities and areas for improvement.
• Build and maintain strong relationships with Marketplace Sellers through regular communication, primarily via phone.
• Provide actionable insights and practical recommendations to Sellers to help improve their sales performance and achieve their business goals.
• Proactively follow up with Sellers to support the implementation of recommended actions and track their impact on sales performance.
• Analyze Seller and sales data to identify performance gaps, trends, and opportunities for increasing sales.
• Work with large volumes of data and translate data-driven insights into actionable commercial recommendations.
• Manage relationships with existing suppliers and lead contract negotiations.
• Identify, source, and onboard new suppliers while building long-term partnerships.
• Analyze historical sales data to forecast demand and customer buying behavior.
• Recommend promotional activities and optimize delivery schedules to manage inventory effectively.
• Take end-to-end ownership of the commercial lifecycle for assigned product categories.
• Collaborate closely with the Marketing team to plan and execute sales campaigns.
• Ensure price competitiveness across the retail market.
• Manage product assortment and inventory levels to maximize sales and efficiency.
• Collaborate with key and high-potential Sellers to identify opportunities for business growth and improve their performance.

Requirements:

• Solid experience in the gold and jewelry industry.
• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in sales, procurement, account management, or a related commercial role.
• Familiarity with gold and jewelry products is a strong advantage.
• Strong communication and relationship-building skills.
• Ability to manage Seller relationships, primarily through phone-based communication.
• Strong analytical mindset with the ability to analyze large volumes of data and turn findings into actionable insights.
• Good proficiency in Microsoft Excel, including familiarity with common formulas and functions.
• Ability to identify business problems, develop practical recommendations, and follow through on actions to drive sales growth.
• Ability to thrive in a fast-paced, dynamic environment with a focus on continuous improvement.
• Strong decision-making skills with a data-driven mindset.
• Proven analytical and quantitative abilities.
• Advanced proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
• Passion for learning and personal development.
• Strong team player with the ability to work in a creative and high-energy environment.
• Excellent negotiation and communication skills.
• Strong verbal and written presentation skills.